Research
Working Papers
- Gov-RAG: A Retrieval-Augmented Generation Framework for Enhancing E-Government Services
Miao Yu, Hailiang Chen [Paper link]
Presented at CIST 2024, Workshop on AI in Business 2024
Under Major Revision at Information Systems Research
- Less Pressure, More Prosperity? The Impact of Conservative Estimated Time of Arrival Algorithm on Food Delivery Rider Behaviors
Miao Yu, Hailiang Chen, Yuan Cheng, Yu Jeffery Hu [Paper link]
Presented at JUSWIS 2023, WISE 2024, SCECR 2025
Under Major Revision at Information Systems Research
- Measuring Sales Impacts of Influencers' Emotions: Evidence from Taobao Live Platform
Miao Yu, Hailiang Chen, Yifan Dou [Paper link]
Presented at WISE 2021, CSWIM 2023
Under Review
Work in Progress
- Beyond the Nearest Driver: The Effect of Order Assignment Times on Delivery Drivers’ Engagement and Retention
Vivek Choudhary, Li Ding, Miao Yu
Presented at INFORMS MSOM Conference 2025, London, June 2025. - Mimicking the Expert: A Transformer-Based Artifact for Leakage Detection in Auto Insurance
Miao Yu, Hailiang Chen, Shengjun Mao
Presented at INFORMS Data Science Workshop 2024, Seattle, October 2024.
Industry Collaboration
I actively collaborate with leading technology companies to bridge research and real-world applications.
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Ping An Technology
Ping An Technology is the technology arm of Ping An Group, providing AI-driven solutions for finance, healthcare, and smart city applications.
Our partnership involves research on intelligent systems, digital government, and the deployment of AI in real-world scenarios.